Yes!

All toys are inspected for safety and cleaned before re-entering circulation.

No worries.
No damage fee. 
Just keep it.

Return at your next scheduled pick up date to earn more credits or keep it forever.

There is no obligation to return what you pick.

The condition of each toy is listed on the product page. The best available condition will automatically be selected as you shop.

Condition types:

New - Not yet used.
Like-new - Used but you wouldn’t know it.
Gently-loved - Showing signs of use.
Well-loved - You can tell kids love this toy. But it is still in good working conditon.

We are currently serving Winnipeg, Manitoba and surrounding communities. View the list of communities we serve here.

Memberships are limited to one per household.

No way.

You are free to cancel anytime. But we are confident you won’t want to.

We hope to be expanding soon. Request your city by contacting us here.

We will send you a link to book your first pick up date after purchasing a swap plan or single swap.

March 1, June 1, September 1, December 1.

The 1st of every month.*

Exception*:
January’s pick up is on the 3rd.

Pick up dates are scheduled in advance to provide you with lots of notice to prepare.

Members can order an extra pick up for an extra fee here.

Within 24-72 hours after pick up.

1 - Login
2 - Tap / click 'MY CREDITS' in the bottom left corner.
3 - Apply credits you wish to use.
4 - 'Checkout w/ credits'.

Follow step-by-step instructions here.

• Trade-in more toys on your next scheduled pick up date.
  

Can't wait? You can:

• Pay the full price or remaining balance at checkout.
• Purchase extra credits here.
• Order an extra pick up for an extra fee (members only).

Credits do not expire with an active membership.

Once you membership is no longer active or cancelled, your credit balance will be set to 0 and they will not be able to be retrieved.